Privacy Policy

A Legal Disclaimer

The information provided on this website (www.tenancity.ca) is for general informational purposes only and is not intended to constitute legal, financial, or professional advice.

Tenancity Property Management makes every effort to ensure that the content on this website is accurate and up to date. However, we make no representations or warranties of any kind—express or implied—about the completeness, accuracy, reliability, suitability, or availability of the information contained on the site for any purpose.

Any reliance you place on such information is strictly at your own risk.

No Professional Advice

The materials and services described on this website are provided for general guidance only. You should not act or refrain from acting based solely on the information contained on this site without seeking appropriate legal or professional advice tailored to your specific situation.

Service Limitations

Tenancity Property Management is an independently operated business providing residential property management and tenant placement services in Ontario. Our services do not replace the need for legal counsel, licensed real estate professionals (if required), or other regulated service providers.

We do not guarantee the approval, suitability, or performance of any tenant, nor do we guarantee uninterrupted income or legal protection unless specifically stated in writing as part of a service agreement.

External Links

This website may contain links to third-party websites or resources. These links are provided solely for your convenience. We have no control over the content, nature, or availability of those external sites and do not endorse or accept responsibility for them.

Limitation of Liability

Under no circumstances shall Tenancity Property Management, its owner, or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of—or inability to use—this website or the services offered, including but not limited to loss of income, tenant-related damages, or legal disputes.

Contact

For questions or concerns about this disclaimer, please contact:

Tenancity Property Management
Email: home@tenancity.ca
Phone: +1-613-277-7459
Web: www.tenancity.ca

Privacy Policy

Effective Date: 2025-06-25

At Tenancity Property Management, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when visiting our website or contacting us through our forms.

1. What Information We Collect

When you submit a form on our website, we collect the following personal information:

Full Name
Email Address
Phone Number

We do not collect any sensitive information, location data, financial data, or behavioral tracking.

2. How We Use Your Information

We use the information you provide solely for the purpose of responding to your inquiries and delivering our services, such as:

Contacting you about tenant placement or property management services
Providing quotes, scheduling appointments, or following up on service requests
Communicating important updates about our business and your inquiry

We do not use your information for unsolicited marketing, nor do we share, rent, or sell your data to third parties.

3. Who Has Access to Your Information

Only the owner/operator of Tenancity Property Management has access to your submitted contact details. Your data is stored securely and used only for direct communication related to our services.

We do not use third-party marketing tools that access or process your personal data without your consent.

4. Your Consent

By submitting your personal information through our website, you consent to the collection and use of that information as described in this Privacy Policy.

5. Withdrawing Consent

If you change your mind after submitting your contact information and wish to withdraw your consent, you can contact us at:

Email: home@tenancity.ca

We will delete your information upon request.

6. How We Protect Your Information

We take reasonable steps to safeguard your personal data, including:

Using secure contact forms (SSL encryption)
Limiting access to submitted information
Avoiding unnecessary data storage beyond business needs

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Links

Our website may include links to external websites for reference. We are not responsible for the privacy practices or content of those third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The most current version will always be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your information is handled, feel free to contact us:

Tenancity Property Management

Email: home@tenancity.ca

Phone: +1-613-277-7459

Web: www.tenancity.ca